Privacy Policy
Last Updated: June 1, 2024
(1) We do not “harvest” email addresses from our website.
(2) We do not use “cookies” to track your personal information, interests and buying habits through our website.
(3) We do not sell personal or professional information about our clients and website visitors to anyone for any reason.
(4) Credit card and related personal information provided to us by our clients is kept strictly confidential and used only for the purpose of collecting funds as designated by the client. However, in the event that fraudulent or stolen credit card information is presented to us, we will comply with all applicable laws, law enforcement agencies and concerned financial institutions.
Introduction
At Computer Tech Solutions (“we,” “our,” “us”), we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our staff, customers, vendors, and financial contacts.
1. Information We Collect
When you opt-in to receive SMS messages from us, we may collect the following types of information:
a. Personal Information:
Phone number
Name
Email address (if provided)
b. Sales & Service Related Information:
Sales/Service Information (as needed)
Relevant details necessary for effective Sales & Service
c. Message Data:
The content of SMS messages sent and received
Delivery status of SMS messages
Interaction data related to SMS messages
2. How We Use Your Information
We use the collected information strictly for sales & services and communication purposes, specifically for:
a. Communication:
Providing sales & services updates and essential information via SMS
Responding to client inquiries and delivering necessary legal support
b. Service Improvement:
Understanding and analyzing the use of our SMS services
Improving communication methods to better serve clients
c. Legal Compliance:
Complying with applicable laws and regulations
Responding to lawful requests and legal processes
3. Sharing Your Information
We will not share, sell, or disclose your information to third parties except:
a. Service Providers: We may share your information with trusted third-party service providers that assist us in operating our SMS services. These parties are required to maintain the confidentiality and security of your information.
b. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
a. Opt-Out: You can opt out of receiving SMS messages from us by replying “STOP” to any message or contacting us at sales@ctspros.com
b. Access and Correction: You can request access to or correction of your personal information by contacting us at sales@ctspros.com
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Computer Tech Solutions
2265-E Lewisville-Clemmons Rd
Clemmons NC 27012
sales@ctspros.com
336-245-2728